Rejecting and resubmitting an application

Rejecting sends an application back to be corrected with the approver’s reason recorded. The entered data is kept, so only the problem needs fixing before it’s resubmitted.

This guide covers:

  • Recording the rejection decision and comments at any step
  • Notifying whoever submitted it — the worker, or their employer admin
  • Correcting the flagged problem while the rest of the application stays intact
  • Resubmitting so the approval sequence runs again

Reject with a clear reason and the fix is targeted, not a fresh start.

💡 Power User Insight: Every decision — approve, reject, re-approve — is kept as append-only history. If an earlier step is rejected after a later one was approved, the later approval isn’t wiped; it’s marked as needing re-approval.