This is the credentials engine — how workers prove the skills a site requires, through documents, verification and online learning. It turns a pile of certificates into a current, auditable record.

This section covers:

• Understanding skills, documents and training records
• Uploading, approving and rejecting evidence
• Verifying competency and handling escalations
• Publishing document templates and reference files
• Completing online courses and configuring requirements

💡 Power User Insight: A completed online course becomes a training record automatically — the worker never leaves GSA, and the credential is dated and tracked from then on.