Qualifications in GSA rest on three linked ideas: a skill is the competency you require, a document is the evidence a worker provides for it, and a training record is the dated, on-record proof that ties them together. This is where “is this worker actually qualified?” is answered and made auditable.

This guide covers:

• Defining a skill — what it is, whether it expires, and how it is proven
• Proving a skill with a document, or with a completed online course
• Recording the result as a training record — gained date, review date and evidence attached
• Reading the audit trail through training history records written on every change

Grasp these three pieces and every gate check, dashboard and audit later traces back to a clear, dated record.

💡 Power User Insight: A training record with its review date left empty never expires, which suits permanent qualifications — set a review date only where the skill genuinely needs renewal.