How integrations work

GSA is an event-based platform, so a change here — an approval, a new training record, a card assignment — raises an event that feeds your other systems automatically. A single approval ripples out with no double entry.

This guide covers:

  • Understanding the before/after event model that drives every integration
  • Connecting the four families: access control, compliance/risk platform, HR systems, online learning
  • Reaching on-premise systems through the PIAGO Connector and its own local database
  • Relying on a decoupled design — if a far end is down, GSA catches up when it returns

Work is entered once in GSA and reaches every system that needs it, in near-real-time.

💡 Power User Insight: Where the PIAGO Connector is granted read access to the access-control system’s own database, it can confirm a change was actually processed — real assurance the change reached the gate, not just that GSA sent it.