How your site is configured (multi-tenancy basics)

GSA serves many clients on one platform, and your site runs as a tenancy with its own configuration. That means your branding, active features, sites and rules are yours, without a separate build sitting underneath.

This guide covers:

  • Understanding a tenancy as your own configuration of the shared platform
  • Setting branding — logos, colours and login screens — for your site
  • Switching optional features on or off through component flags
  • Recognising that a feature built for one client becomes capability you can use

Configure once at the tenancy level and your people see a platform that looks and behaves like yours.

💡 Power User Insight: Switching a feature on or off is a setting, not a code change. If one optional feature fails to load, the platform logs it and carries on — so the rest of your site stays up.