A worker account is the single record of who a person is — name, contact, date of birth, employer, login and the roles they hold. Each worker has exactly one account no matter how many of your sites or inductions they go through, so their details and history stay in one place.

This guide covers:

• Creating an account, either by the worker’s employer admin or by the worker self-registering
• Activating the account through email- and mobile-code verification
• Recording the core details — names, contact numbers, date of birth and employer
• Maintaining the account as the worker’s contact and employment details change

With one verified account per person, every profile, approval and report you run draws from the same clean identity.

💡 Power User Insight: Because the account is shared across sites, a worker returning to a second site already exists — start their new application against the account they hold rather than building a duplicate.