The worker journey is the full path from a first application to an approved worker who stays compliant on your site. Seeing it end to end shows you where each detailed guide fits and what GSA is doing at every stage.

This guide covers:

• Setting up the account and application, usually by the employer admin
• Choosing a site and workflow, then completing the configured steps in order
• Submitting for approval and signing off step by step
• Authorising the worker on full approval and managing compliance from there

Follow the journey once and the area-by-area guides slot into place.

💡 Power User Insight: Approval and authorisation are not the same moment. Where a workflow assigns e-learning, the worker is authorised and your access systems actioned only once those courses are done, not at the last sign-off.